Terms & Condition

Effective 1/8/16, all credit card orders are processed via Eway Payment gateway hosted by Eway. This ensures that all your personal Credit Card details are processed securely online in real time.

PetCenter.com.au makes sure to give absolute security to our customers in their dealings with us. We have created a secure transaction environment for commerce on the Internet. Our e-commerce system uses Secure Sockets Layer technology (SSL) to ensure your shopping experience is safe, sound and secure at all times. SSL locks all information passed from you to PetCenter.com.au in an encrypted envelope. This makes it impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions. SSL is the system that is used by all reputable e-commerce sites.

The industry standard for encryption technology, SSL is compatible with Mozilla FirefoxInternet Explorer & Google Chrome and most other known browsers. You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page.

A secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with "https://", while standard pages begin with "http://". In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

PetCenter.com.au will do everything within its power to recover lost funds and bring the unauthorised users to the attention of the appropriate law enforcement agencies as long as the unauthorised use of your credit card for purchases from us was no fault of your own, and you were using a browser that supports secure servers such as Mozilla FirefoxInternet Explorer & Google Chrome.